At Wig Specialty Store, we understand that when you order your perfect wig or hair extension, you can’t wait to experience your new look. That’s why we’ve streamlined our delivery process to get your premium hair products to you as quickly and safely as possible, no matter where you are in the world.
Our Shipping Options
Standard Shipping (Recommended for Fastest Delivery)
Delivery Time: 10-15 business days after dispatch
Carrier: DHL or FedEx
Cost: $12.95 USD
Our standard shipping option offers the perfect balance of speed and affordability. Your package will be handled by premium carriers with tracking available from dispatch to delivery. This is our most popular choice for customers who want their new hair quickly and reliably.
Free Shipping
Delivery Time: 15-25 business days after dispatch
Carrier: EMS
Cost: FREE on orders over $50 USD
For budget-conscious shoppers, we offer free shipping on all qualifying orders. While slightly slower than our standard option, EMS provides reliable service with full tracking capabilities. Perfect when you’re planning ahead for your next hair transformation!
Our Delivery Promise
- Fast Processing: All orders are processed within 1-2 business days (excluding weekends and holidays)
- Global Reach: We ship worldwide (excluding some remote areas and parts of Asia)
- Secure Packaging: Your hair products are carefully packaged to ensure they arrive in perfect condition
- Real-time Tracking: You’ll receive tracking information as soon as your order ships
- Customer Support: Our team is available to answer any delivery questions at [email protected]
Important Delivery Notes
Delivery times are estimates and may vary depending on your location and customs processing. While we make every effort to ensure timely delivery, occasional delays may occur due to factors beyond our control. For time-sensitive orders, we recommend choosing our standard shipping option.
Easy Returns Within 15 Days
Not completely satisfied with your purchase? We offer hassle-free returns within 15 days of receiving your order. Please contact our customer service team to initiate a return.